Goodwill Store & Donation Center
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About Goodwill Store & Donation Center
Goodwill Store & Donation Center in Colorado Springs offers a wide variety of secondhand items, including clothing, household goods, and unique finds. It's a great spot for those looking to score some bargains while also supporting a good cause through donations.
The atmosphere here is welcoming and friendly, with staff who are generally eager to assist. Many customers have noted the helpfulness of employees, especially in areas like linens and home goods, which can sometimes feel overwhelming.
Conveniently located in Colorado Springs, Goodwill Store & Donation Center is easily accessible. There's ample parking available, making it straightforward for shoppers to stop by and browse the selections without hassle.
Editor's Review
Nestled in Colorado Springs, the Goodwill Store & Donation Center has garnered a solid 4.1 out of 5 rating from a diverse pool of 864 reviews. What stands out most about this location is the friendly, helpful staff and the sense of community it fosters. For instance, Christopher David shared his positive experience with Samantha, saying, 'She works in the linens area and was very sweet, friendly, and pleasant to interact with!' Such comments highlight the store's commitment to customer service and its staff’s dedication to making every visit enjoyable.
However, there are some recurring complaints among shoppers. Multiple reviewers have noted the frustration with the store's policy regarding receipt checks at the door. As one dissatisfied customer, T C, expressed, 'I find it AMAZING that they have NO right to stop the thieves but, a paying customer they can stop?' This sentiment reflects a broader concern about customer experience amid security measures.
Despite these criticisms, the Goodwill Store remains a go-to spot for thrift shopping, thanks to its regular sales and unique finds. With new inventory arriving every week and special discounts for military and seniors, it not only attracts bargain hunters but also supports local community programs, making it a valuable resource in the area.
What We Like
- Friendly and helpful staff
- Regular sales and discounts
- Supports local community programs
Room for Improvement
- Inconsistent management communication
- Receipt checks at the door can frustrate customers
What Customers Are Saying
“She works in the linens area and was very sweet, friendly, and pleasant to interact with!”
— Christopher David
“I find it AMAZING that they have NO right to stop the thieves but, a paying customer they can stop?”
— T C
What Shoppers Say
Based on analysis of 5 customer reviews
“Samantha was very sweet, friendly, and pleasant!”
“Sammy was patient and kind when she was restocking.”
“They want to see my receipt? I just left the register.”
“Prices run the same as most goodwill stores.”
“Manager Chris’s communication has often been inconsistent.”
Insider Tips
Visit on discount days like Monday for ex-military discounts.
Be aware there is NO changing room for trying on clothes.
Thrift & Consignment Stores Details
Certifications
Current Specials
Military discount: 15% off every TuesdaySenior discount: 15% off every WednesdayColor tag discounts available
What to Expect
- Expect a friendly shopping experience with staff ready to help you find what you need.
- You'll find a diverse selection of secondhand items, so there's often something new to discover.
- Prices are generally very reasonable, making it a great spot for budget-conscious shoppers.
Business Highlights
- ✓Military discount: 15% off every Tuesday with ID
- ✓Senior discount: 15% off every Wednesday for individuals 55+
- ✓Color tag discounts available in-store
- ✓Generous donations help thousands in the community
- ✓New inventory every Tuesday
Google Reviews
She works in the linens area and was very sweet, friendly, and pleasant to interact with! Thanks Samantha I really appreciate you my mom loved it! Thanks for helping me 😊!
This place has lost their minds... I left the register only to be accosted by a employee at the door. They want to see my receipt? I just left the register. I find it AMAZING that they have NO right to stop the theifs but, a paying customer they can ...
I was stressing and overwhelmed with choosing a blanket and comforter's Sammy was Soo patient and kind when she was restocking the lines area and help a very overwhelming mom! Ty again for the patience and great customer service! Hey we have the same...
The prices run the same as most goodwill stores. Hit the discount days like Monday for ex military and Wednesday for seniors. Be aware there is NO changing room for trying on clothes. This means you have to return the ones that don't right.
Manager Chris’s communication has often been inconsistent. Information shared at one point is later changed or contradicted without explanation, which creates confusion and impacts trust. The rest of the team members are supportive, professional, and...
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take your time to explore the various sections, as there's a lot to see.
Visiting during weekdays might be quieter, giving you more space to browse.
There's plenty of parking available, so don't worry about finding a spot when you arrive.
Hours
- monday9:00 AM - 9:00 PM
- tuesday9:00 AM - 9:00 PM
- wednesday9:00 AM - 9:00 PM
- thursday9:00 AM - 9:00 PM
- friday9:00 AM - 9:00 PM
- saturday9:00 AM - 9:00 PM
- sunday9:00 AM - 8:00 PM