Goodwill - Retail Store and Donation Center
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About Goodwill - Retail Store and Donation Center
Goodwill Arizona at Lake Pleasant & 83rd Ave offers a wide range of goods including clothing, shoes, furniture, and home goods. In addition to retail shopping, they provide a donation center where you can drop off items to support their mission.
The atmosphere here is generally welcoming and friendly, with a variety of items that are often well-stocked and organized. Customers appreciate the clean environment and the daily specials that make shopping even more enjoyable.
Conveniently located at a busy intersection, the store is easily accessible for both shoppers and those looking to donate. There's ample parking available, making it a hassle-free visit whether you're dropping off items or browsing for treasures.
Editor's Review
Goodwill in Peoria, AZ, has a mixed bag of experiences, according to the reviews. Many shoppers appreciate the selection and condition of items, with one customer calling it "One of the best hands down, always fully stocked and clean" (Paul Kendrick). However, not everyone shares this enthusiasm. Recurring complaints highlight issues with staffing and pricing, where some feel the prices have become too steep for used items.
Several reviewers voiced frustrations about the customer service, with one stating, "the purse employee who works here has serious issues" (Emma David). Complaints about shoplifters and poor store atmosphere also surfaced, leaving some shoppers disillusioned. As Forest Fox mentioned, the store was not what it used to be, commenting on a recent decline in the shopping environment.
Despite these issues, Goodwill still attracts a loyal crowd. Daily specials and discounts are a big draw, making it a prime spot for bargain hunters. Still, it's clear that management needs to address the negative experiences to keep both shoppers and donations flowing.
What We Like
- Well-stocked with a variety of items
- Daily specials and discounts
- Friendly staff praised by many
Room for Improvement
- Inconsistent customer service experiences
- Perceived high pricing for used items
- Concerns about shoplifting affecting the shopping environment
What Customers Are Saying
“Love this Goodwill, One of the best hands down, always fully stocked and clean, very friendly staff”
— Paul Kendrick
“The purse employee who works here has serious issues.”
— Emma David
What Shoppers Say
Based on analysis of 5 customer reviews
“The purse employee who works here has serious issues.”
“These prices here now are crazy!”
“Always fully stocked and clean.”
“A whole party was going on.”
Insider Tips
Visit during off-peak hours for a quieter experience
Check prices carefully as they may be higher than expected
Thrift & Consignment Stores Details
Certifications
Current Specials
Daily specials and discounts
What to Expect
- Expect a friendly and helpful staff ready to assist you during your visit.
- You'll find a diverse selection of secondhand goods, from clothing to furniture, often at great prices.
- Pricing is generally affordable, with daily specials that can offer even more value.
Business Highlights
- ✓Donation Center
- ✓Retail Store
- ✓Daily specials and events
Google Reviews
I was blown away when on Saturday I was in there not only was there theft going on by all the ladies putting clothes on and off in the aisles but a whole party was going on. Last time I check goodwill wasn't the bar. Also just very disappointed in th...
The purse employee who works here has serious issues. While I was looking at items on his rack, he started yelling at customers and then suddenly pulled the rack away while my arms were still in it, almost causing me to fall to the ground. That was c...
Love this Goodwill, One of the best hands down, always fully stocked and clean, very friendly staff, if you have ever wanted to shop at a Goodwill this one is for you.....A+
Every time I came here looking for furniture there’s always the same 3 4 same people always waiting to get the best stuff they take out .. there’s something fishy about these people and the workers that work at goodwill seems to me they have some typ...
These prices here now are crazy! $9 for kids jackets, $20 for dresses, $6 for kids pajamas! There was even a pair of kid shoes for $17 no brand. $12 for kids Van's and they said that was because they were $50 new. Well, that's new and these were ver...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take some time to explore the different sections of the store, as there are often hidden gems.
Consider visiting during the week when it's usually less crowded for a more relaxed shopping experience.
There's plenty of parking available, so you won't have to worry about finding a spot when you arrive.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM
