Goodwill - Retail Store and Donation Center
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About Goodwill - Retail Store and Donation Center
Goodwill in Peoria, AZ, is a retail store and donation center that offers a variety of secondhand items, including clothing, furniture, home goods, and shoes. It's a great place for bargain hunters looking to find unique items while supporting a good cause.
The atmosphere can be a bit chaotic, as customers have noted that items are often scattered around and the store may not always be the cleanest. However, if you're willing to sift through the inventory, there are treasures to be found among the clutter.
Located on Grand Ave, this Goodwill store is easily accessible for both locals and visitors. It offers ample parking and is situated close to other shopping options, making it a convenient stop if you're in the area.
Editor's Review
A recent review analysis of the Goodwill Retail Store and Donation Center in Peoria, AZ, reveals a mixed bag of experiences among customers. While the store boasts an overall rating of 3.9 out of 5 from 606 reviews, the feedback highlights significant disparities in customer satisfaction. Some customers appreciate the availability of daily specials, like the $2 Tag Day on Thursdays and 50% off special color tags on Wednesdays. As Elizabeth Diaz noted, 'This place is a good start to look for those special items.'
However, many reviewers express frustration with pricing and cleanliness. Jessica Marie remarked, 'I’m sorry, but $17 for a USED bra(s)?!!' This sentiment echoes across several reviews, indicating that pricing strategies may be alienating potential buyers. Other complaints include a lack of organization and cleanliness within the store, with Andrew Kenney stating, 'Items are thrown around everywhere. Very dirty store.'
Staff interaction also plays a role in the customer experience. While some customers found the staff friendly, others reported poor treatment. Alice Hatter shared a particularly negative experience, stating she was unjustly accused of stealing by an employee. This inconsistency suggests that customer service is an area needing attention.
What We Like
- Daily specials like $2 Tag Day on Thursdays
- Friendly and efficient staff
- Good deals on special items
Room for Improvement
- High prices on certain items
- Store cleanliness issues
- Inconsistent customer service experiences
What Customers Are Saying
“This would probably be my favorite GoodWill if it wasn’t for their insane, overly priced items!!”
— Jessica Marie
“The employees are always polite and efficient here too!”
— Elizabeth Diaz
What Shoppers Say
Based on analysis of 5 customer reviews
“$17 for a USED bra? That's insane!”
“Accused of stealing in front of other customers.”
“Cleaner than some I have been to.”
“We normally have good luck.”
Insider Tips
Visit mid-week for better selection
Inspect items carefully before purchasing
Thrift & Consignment Stores Details
Certifications
Current Specials
Senior Day 25% Off with I.D.*50% Off Special Color Tag on Wednesdays$2 Tag Day on ThursdaysMilitary / Student Day 25% Off with I.D.*Daily specials and job training events
What to Expect
- Expect a somewhat cluttered shopping experience with a mix of useful items and potential hidden gems.
- You'll find a variety of secondhand products, but be prepared for some items to be overpriced compared to other thrift stores.
- Prices can vary, and while some items may seem expensive for used goods, the overall value depends on what you're looking for.
Business Highlights
- ✓Senior Day 25% Off with I.D.*
- ✓50% Off Special Color Tag on Wednesdays
- ✓$2 Tag Day on Thursdays
- ✓Military / Student Day 25% Off with I.D.*
- ✓Daily specials and job training events
Google Reviews
This would probably be my favorite GoodWill if it wasn’t for their insane, overly priced items!! I’m sorry, but $17 fora USED bra(s)?!! I don’t care if it came right off the runway at Victoria Secret, no used undergarment should ever be more than $5!...
Pricing is atrocious. Inventory is junk. Greedy company. Employees don’t welcome or help. Items are thrown around everywhere. Very dirty store.
I am writing this to express my disappointment and frustration with the treatment I received from one of your employees at the 8517 Grand Ave store on July 25th around 8:30-9pm. While shopping, I was unjustly accused of stealing by your cashier, MONI...
Goodwill’s are hit and misses but you should always frequent them for great prices and good finds at cheaper cost than your regular stores. There was 8 new and sealed (at the side) Crafter’s Companion paper pads at a very cheap. This place is a good...
This is a good location. Not always the biggest section but we normally have good luck. Cleaner than some I have been to. Staff is always friendly and helpful.
Reviews from Google
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take your time to explore the aisles and keep an open mind about the inventory.
Try to visit during off-peak hours, like early in the morning, to avoid crowds and get the best pick of items.
Check out nearby shops on Grand Ave for a full day of thrifting and consider parking in the lot to make your trip easier.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM