Goodwill - Delaware
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About Goodwill - Delaware
Goodwill in Delaware, OH, is a popular spot for those looking to find gently used items at affordable prices. From clothing to home goods, shoppers can often score unique treasures and everyday essentials alike.
The atmosphere is casual and welcoming, making it a great place to browse for deals. Many customers appreciate the variety of items available and the thrill of the hunt, though experiences can vary based on individual visits.
Conveniently located in Delaware, this Goodwill store is easily accessible for locals and visitors alike. With ample parking available, it's a hassle-free stop for anyone looking to shop sustainably.
Editor's Review
Goodwill - Delaware has a mixed reputation, as reflected in the 271 reviews that give it an overall rating of 3.8 out of 5. Shoppers appreciate the varied selection, especially in the home goods section, with one reviewer stating, 'We like going through the home goods section, there is usually good stuff.' However, not all experiences are positive. Complaints about customer service are frequent, particularly regarding the handling of items without tags. Tia LeMaster shared a disheartening incident where a purchased glass item shattered and employees offered no assistance. This lack of support seems to be a recurring theme.
On a brighter note, reviewers often praise the fair pricing, with Brian Dible remarking that, 'The prices were fair and reasonable.' This aspect, along with a solid selection of clothing, makes the store a go-to for many thrift shoppers in the area. Yet, the inconsistency in organization and service can leave a sour taste.
Overall, Goodwill - Delaware stands out for its range of products and commitment to community support. However, shoppers should be prepared for potential service issues and a sometimes cluttered shopping environment.
What We Like
- Wide selection of home goods and clothing
- Fair and reasonable pricing
- Supports the local community
Room for Improvement
- Inconsistent customer service
- Store organization can be lacking
What Customers Are Saying
“'We love this store and come here often. The dress selection is fantastic!',”
— J'Nessa Stone
“'Literally the worst customer service experience I’ve ever had in my entire life.',”
— Tia LeMaster
What Shoppers Say
Based on analysis of 5 customer reviews
“The dress selection is fantastic!”
“Prices were fair and reasonable.”
“Rude employees.”
“Not as organized as some others.”
Insider Tips
Bring your own bags or pay a dollar for one.
Be prepared for potential disorganization in the store.
Thrift & Consignment Stores Details
Certifications
What to Expect
- Expect a casual shopping experience with a mix of new and gently used items.
- You'll find a variety of product selections, particularly in the home goods and clothing sections.
- Prices are generally affordable, but be aware that some items may not come with shopping bags.
Business Highlights
- ✓Serving Marion, Delaware, Union, Crawford and Morrow Counties in Ohio
- ✓Offers education, training, and employment opportunities
- ✓Provides emergency clothing to individuals and families at no cost
- ✓Aids seniors through a training program for permanent employment
- ✓Supports youth facing homelessness in Marion County
Google Reviews
We love this store and come here often. We like going through the home goods section, there is usually good stuff. The clothes are good too. You will need your own bags or get one theirs for a dollar, I have collected them all. We donate anything we ...
Horrible goodwill. I've been to almost every goodwill in mid ohio. They have a policy if the tag is off they take it and throw it into a pile to be repriced for the next day. No other goodwill have done this. The incredibly rude lady took the kids st...
Literally the worst customer service experience I’ve ever had in my entire life. I have not shopped at a Goodwill in over two years. I had no idea that they did not give you plastic shopping bags with your purchases anymore because I do not shop ther...
First time to this location. Seems the store is way bigger than needed. Not as organized as some others I've been into. The prices were fair and reasonable. Seems like they mark one category the same price no matter what it is. I'll be back again.
Rude employees. Another thing, your no tag is a lazy excuse. Not customer friendly. You can always price it as a like item that has a tag. Even if you have to make a tag it probably doesn't take more than a few minutes to do. I've worked a different ...
Reviews from Google
Frequently Asked Questions
Visiting Tips
Bring your own reusable bags, as they charge for plastic bags.
Try visiting during weekday mornings for a quieter shopping experience and better selection.
Look for nearby parking options if the lot is full, as it can get busy during peak hours.
Hours
- monday9:00 AM - 8:00 PM
- tuesday9:00 AM - 8:00 PM
- wednesday9:00 AM - 8:00 PM
- thursday9:00 AM - 8:00 PM
- friday9:00 AM - 8:00 PM
- saturday9:00 AM - 8:00 PM
- sunday10:00 AM - 6:00 PM