Goodwill - Delaware
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About Goodwill - Delaware
Goodwill - Delaware is more than just a thrift store; it provides valuable education, training, and employment opportunities to individuals in need across five counties in Ohio. The organization transforms donations into jobs and helps empower those in the community.
When you visit, you'll find a welcoming atmosphere where shoppers can browse through a variety of items, from clothing to home goods. Many customers enjoy rummaging through the aisles to discover unique finds and great deals.
Located in Delaware, OH, this store is easily accessible for residents and visitors alike. It's well-situated to serve the surrounding areas of Marion, Union, Crawford, and Morrow counties.
Editor's Review
Goodwill - Delaware is a mixed bag, and it’s clear from the reviews that this place has its fans and its critics. On the positive side, many customers appreciate the variety of items available, especially in the home goods section. J'Nessa Stone hit it on the head when she said, 'The dress selection is fantastic! This is our go-to thrift store.' Fair pricing helps keep folks coming back. However, not everything is sunshine and rainbows. Multiple reviews mention questionable customer service, with Tia LeMaster lamenting, 'Literally the worst customer service experience I’ve ever had in my entire life.'
Another recurring complaint is the store's policy on items without tags. Morgan Durfee was understandably upset when a staff member took a stuffed animal from her child, stating, 'I will never give bus,' highlighting frustrations that seem common among shoppers.
So, what's the takeaway? Goodwill - Delaware has potential but needs to address its inconsistency in service and policies to truly shine. Those willing to overlook some bumps in the road may find great treasures here, but be prepared for a few frustrations along the way.
What We Like
- Fantastic dress selection
- Fair and reasonable prices
- Good variety in home goods
Room for Improvement
- Inconsistent customer service
- Unpopular policy on items without tags
What Customers Are Saying
“The dress selection is fantastic! This is our go-to thrift store.”
— J'Nessa Stone
“Literally the worst customer service experience I’ve ever had in my entire life.”
— Tia LeMaster
What Shoppers Say
Based on analysis of 5 customer reviews
“The dress selection is fantastic!”
“Prices were fair and reasonable.”
“Rude employees.”
“Not as organized as some others I've been into.”
Insider Tips
Bring your own bags or expect to buy one for a dollar.
Be prepared for potential issues with staff interactions.
Thrift & Consignment Stores Details
Certifications
What to Expect
- Expect to find a mix of gently used and unique items for affordable prices.
- The store often has a good selection of clothes and home goods, making it a treasure trove for thrifting enthusiasts.
- Prices are generally low, but remember to bring your own bags or purchase one at the store.
Business Highlights
- ✓Serving Marion, Delaware, Union, Crawford and Morrow Counties in Ohio
- ✓Offers education, training, and employment opportunities
- ✓Provides emergency clothing to individuals and families at no cost
- ✓Aids seniors through a training program for permanent employment
- ✓Supports youth facing homelessness in Marion County
Google Reviews
We love this store and come here often. We like going through the home goods section, there is usually good stuff. The clothes are good too. You will need your own bags or get one theirs for a dollar, I have collected them all. We donate anything we ...
Horrible goodwill. I've been to almost every goodwill in mid ohio. They have a policy if the tag is off they take it and throw it into a pile to be repriced for the next day. No other goodwill have done this. The incredibly rude lady took the kids st...
Literally the worst customer service experience I’ve ever had in my entire life. I have not shopped at a Goodwill in over two years. I had no idea that they did not give you plastic shopping bags with your purchases anymore because I do not shop ther...
First time to this location. Seems the store is way bigger than needed. Not as organized as some others I've been into. The prices were fair and reasonable. Seems like they mark one category the same price no matter what it is. I'll be back again.
Rude employees. Another thing, your no tag is a lazy excuse. Not customer friendly. You can always price it as a like item that has a tag. Even if you have to make a tag it probably doesn't take more than a few minutes to do. I've worked a different ...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If it's your first time, take your time to explore all the sections as treasures can be found in unexpected places.
Try to visit during weekdays for a less crowded experience and more time to browse.
There's parking available nearby, making it convenient to stop in while you're out in the area.
Hours
- monday9:00 AM - 8:00 PM
- tuesday9:00 AM - 8:00 PM
- wednesday9:00 AM - 8:00 PM
- thursday9:00 AM - 8:00 PM
- friday9:00 AM - 8:00 PM
- saturday9:00 AM - 8:00 PM
- sunday10:00 AM - 6:00 PM
