Goodwill Thrift Store & Donation Center
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About Goodwill Thrift Store & Donation Center
Goodwill Thrift Store & Donation Center in Smyrna, GA, offers a variety of gently used items, from clothing to household goods, all while supporting job placement services in the community. The store's inventory is refreshed every 21 days, ensuring you'll find something new with each visit.
The atmosphere is generally clean and organized, making it a pleasant place to browse. However, some customers have noted inconsistencies in product quality and staff interactions, which can impact the overall shopping experience.
Located in the Concord Village Shopping Center, Goodwill Thrift Store & Donation Center is easily accessible with ample parking available. It's open seven days a week, making it convenient for those who want to stop by anytime.
Editor's Review
Goodwill Thrift Store & Donation Center in Smyrna, GA, boasts a commendable 4.1 out of 5 rating from 570 reviews. The store stands out for its clean and organized layout, with many reviewers citing a well-maintained shopping environment. For instance, S H remarked, 'Store was very clean and organized,' highlighting a positive shopping experience. The merchandise is refreshed every 21 days, which keeps the inventory varied and appealing for regular visitors.
However, the data tells a different story when it comes to customer service and item availability. Some reviewers have noted dissatisfaction with the store's management. According to Tess, the manager “would go to the intercom to complain about something and try to publicly embarrass customers.” Such incidents can leave a sour impression, especially when combined with complaints about items lacking price tags, as Jada Cummings mentioned. Furthermore, certain sections, particularly the men’s clothing area, sometimes fall short of expectations, as Joseph Sheffield pointed out.
What We Like
- Clean and organized store environment
- Regularly refreshed merchandise every 21 days
- Wide range of donation items accepted
Room for Improvement
- Inconsistent customer service experiences
- Limited selection in certain areas, like men's clothing
What Customers Are Saying
“'Store was very clean and organized.'”
— S H
“'Maybe do your job. And reopen the fitting rooms like.'”
— Jada Cummings
“'I like coming here because it is one of the larger goodwill in my area.'”
— Tess
What Shoppers Say
Based on analysis of 5 customer reviews
“The men section was very weak today.”
“The manager here is terrible.”
“Store was very clean and organized.”
“Found bargains in furniture, decorations and toys.”
“Some things had obvious big stains or tears.”
Insider Tips
Be prepared to hunt for deals.
Check items for tags before purchasing.
Visit during off-peak hours for a better experience.
Thrift & Consignment Stores Details
What to Expect
- You'll find a constantly changing inventory that keeps things interesting.
- The selection of secondhand goods can vary, so it's worth checking back regularly.
- Prices are generally budget-friendly, allowing you to score good deals on unique finds.
Business Highlights
- ✓Located in the Concord Village Shopping Center
- ✓Merchandise refreshed every 21 days
- ✓Donation Center accepts a wide range of items
- ✓Career Center offers job search resources
- ✓Abundant resources for job preparation
- ✓Donation pickups available
Google Reviews
The men section was very weak today. There were a lot of items out of order and it felt like a little less care was taken. I moved through the clothing pretty fast. Some things had obvious big stains or tears As well as a limited selection. There was...
The manager here is terrible. at least 5 times through out my visit she would go to the intercom to complain about something and try to publicly embarrass customers. To me it felt like she was using the intercom as a therapist or as some form of powe...
Store was very clean and organized. Carts were piled up awkwardly at cart return. I didn't find anything on my last two visits. I also didn't interact woth any employees in my last 2 visits.
Great shopping day today. Found bargains in furniture, decorations and toys. Just be ready to hunt for those deals
Really aggravating when I come into the store multiple times for a particular item and they cannot sell it to me because it does not have a tag on it. Maybe do your job. And reopen the fitting rooms like
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, take your time to browse different sections to find hidden gems.
Try to visit during weekdays for a quieter experience, especially if you prefer less crowded conditions.
Look for nearby shopping options in the Concord Village Shopping Center for a full day of thrifting and shopping.
Hours
- monday9:00 AM - 8:00 PM
- tuesday9:00 AM - 8:00 PM
- wednesday9:00 AM - 8:00 PM
- thursday9:00 AM - 8:00 PM
- friday9:00 AM - 8:00 PM
- saturday9:00 AM - 8:00 PM
- sunday10:00 AM - 8:00 PM