Goodwill

Closed
Est. 1992
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Goodwill in Montgomery, AL

About Goodwill

Goodwill in Montgomery, AL, offers a variety of secondhand items, including clothing, household goods, and unique finds that appeal to thrift shoppers. It's a popular option for those looking to score deals while supporting a good cause.

The atmosphere can be a bit hit-or-miss, as some customers have noted that the store can get cluttered, which might detract from the shopping experience. However, if you're willing to dig through the racks, you might just find a hidden gem among the selection.

Located in Montgomery, this Goodwill store is easily accessible, making it a convenient stop for locals and visitors alike. The store's operating hours are fairly standard, so plan your visit accordingly.

Editor's Review

The Goodwill in Montgomery, AL has a mixed reputation among customers. Many appreciate its focus on job training and community support, noting that the organization is committed to sustainable practices. However, the store does have its share of issues that keep some shoppers away.

As Christy S. pointed out, the pricing has become a major sticking point: 'The prices for this place are absolutely ridiculous.' This sentiment echoes throughout several reviews where shoppers feel that the store is losing its thrift shop charm. Additionally, customer experience seems to suffer due to cleanliness and operational issues. Kelly C. described a rather unpleasant visit, saying, 'The floor was so bad it looked as though it had NEVER BEEN vacuumed.'

Another common complaint is the lack of fitting rooms, which left Autumn K. frustrated after spending hours shopping for jeans without being able to try them on. These recurring themes suggest that while Goodwill may excel in its mission-driven work, the execution in the store leaves much to be desired.

Best for: Best for those interested in supporting community initiatives while thrift shopping.

What We Like

  • Community-focused with job training and educational resources
  • Commitment to sustainability and keeping goods out of landfills
  • Wide variety of items available for purchase

Room for Improvement

  • High prices compared to typical thrift store standards
  • Cleanliness and organization need significant improvement
  • Lack of fitting rooms for trying on clothes

What Customers Are Saying

β€œThe prices for this place are absolutely ridiculous.”

β€” Christy

β€œThe floor was so bad it looked as though it had NEVER BEEN vacuumed.”

β€” Kelly Carroll

What Shoppers Say

Based on analysis of 5 customer reviews

PricesBelow Average

β€œthey think that it is a retail store”

CleanlinessBelow Average

β€œFloor was so bad it looked as though it had NEVER BEEN vacuumed”

StaffBelow Average

β€œPlace was a disaster and half a mind to write corporate”

Fitting RoomsBelow Average

β€œNO fitting rooms!”

Best for: Shoppers looking for thrift items but prepared for high prices and poor service.

Insider Tips

Don't expect to try on clothes before buying

Be prepared for possible cleanliness issues

Check if donations are accepted before visiting

Thrift & Consignment Stores Details

No EBT

What to Expect

  • Expect a mix of high-quality and more ordinary items, but be prepared to sift through the racks.
  • You'll find clothing, accessories, and various household items, though the selection can change frequently.
  • Pricing can be a bit steep compared to typical thrift store standards, so keep that in mind while shopping.

Business Highlights

  • βœ“Community-based organization focused on job training and employment
  • βœ“Offers free guides and workshops for career development
  • βœ“Supports sustainable practices through responsible reuse

Google Reviews

Christy
Christy2 months ago
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The prices for this place are absolutely ridiculous they do have some very nice items however they think that it is a retail store instead of a thrift shop definitely will not be back here. It always amazes me how people get things for free and they...

Autumn Klepper
Autumn Klepper3 months ago
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NO fitting rooms! I spent a couple hours shopping for jeans, etc etc, only to realize that there is NO way to try them on. What a giant waste of time. I will not come back.

Oli Bacchus
Oli Bacchus3 weeks ago
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They wouldn’t take my donations, no staff. Place was a disaster and half a mind to write corporate.

Tanner Guttensohn
Tanner Guttensohn2 months ago
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This is one of those Goodwills that is slowly becoming too expensive to shop at. Just go buy your used items from ebay, now. It’s cheaper and they at least have a return policy.

Kelly Carroll
Kelly Carroll11 months ago
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Oh my goodness. This was disturbing & disgusting. Workers were all sitting down and some were eating food on the floor as customer shopped. Floor was so bad it looked as though it had NEVER BEEN vacuumed. They were playing profain music and so lo...

Reviews from Google

Specialties

Job training and educationSustainability efforts

Frequently Asked Questions

Visiting Tips

If you're a first-time visitor, give yourself plenty of time to browse, as the store can be crowded and items are often packed tightly.

Consider visiting during the week to avoid larger crowds and have a more relaxed shopping experience.

Check for nearby parking options to make your visit more convenient, especially during busy hours.

Hours

  • monday9:30β€―AM - 5:00β€―PM
  • tuesday9:30β€―AM - 5:00β€―PM
  • wednesday9:30β€―AM - 5:00β€―PM
  • thursday9:30β€―AM - 5:00β€―PM
  • friday9:30β€―AM - 5:00β€―PM
  • saturday9:30β€―AM - 5:00β€―PM
  • sundayClosed

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Customer Reviews